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Frequently Asked Questions

Short answer: Absolutely! We’re fully permitted and licensed by the state of Florida, and we’re proud of it!

Long answer (skip this if business stuff is boring): Most brands begin in a home kitchen (not exactly legal but let’s ignore that because it’s the truth) and strive to outsource production to a big firm as quickly as they possibly can. They look at their “kitchen growth phase” as their period of gaining a following, building trust, establishing a brand look, and so forth. Then, once they feel relatively sure they can sell a lot of units, they outsource everything to a big firm.

So, to recap, most brands strive to get to the point where other people they don't even know and can't manage do all the creating, and to basically become a marketing office for the firm they outsource to. To us, that’s crazy! Why would you give up control of your ingredient sourcing, quality control, trade secrets and everything else that makes you special? On top of that, these firms make competing brands' products under the same roof! Oh, the tragic irony...

The way we see it, those other guys and gals are “brands” in the strictest sense. They're a name and a look. We strive to be more than that. We strive to be creators; to be artisans. What we've found is that our determination to resist industry pressure has enabled us to control costs where our competitors can’t. So while we sell direct to consumers as manufacturers, our competitors are at the mercy of their production plant’s dictates, including where they source ingredients from, minimum order volumes, storage conditions and a whole host of other unfortunate things.

And because they have to create such large order sizes to be remotely cost effective, they also have to get shelved in as many stores as possible just to hope to move all that inventory before things start expiring. What does that mean? It means entering into retail contracts promising not to undercut retail prices, which means the brand can't even offer decent prices on their own website! At that point, they, as a brand, are what we call fully captured. The worst part is that natural products will sit on store shelves far too long to be fresh, anyways.

So if you were wondering how we offer luxury products at such affordable prices, well, now you know. At some level, our competitors have actually persuaded their audiences that a high price is itself a feature, and not to trust luxury products made affordable. Their business survival depends on seeding that belief, because once your company loses the infrastructure and culture of production, it's virtually impossible to recover. We dare to push back, and say: “No more, ye scoundrels!” Ok, maybe we don't say that exactly, but, yeah, pretty much that.

Never, which is why (as we said above) we're more than just a "brand." The industry norm is to outsource production (yes, even the boutiquey-looking brands). If that surprises you, don't worry: it surprised us at first too!

Long story short: we own both brands, and we're transitioning to the "Ladyloved" name. Fear not: other than the name, both brands are created identically, in our lab, to the same exacting quality. They differ in name only.

Thank you to those who continue to support and encourage us! 🌸💮🌼

Our products never contain any unlisted, questionable, or dangerous chemicals such as parabens, sulfates, phthalates, dyes, GMOs, formaldehydes, BPAs, synthetic fragrances and perfumes, synthetic colors, petroleum, mineral oils, propylene glycols or DEAs. We only use high quality, natural, organic or wild-crafted (when available) and sustainably produced ingredients.

Absolutely not. We have never and will never test our products on animals, and neither have nor will have anyone else conduct such testing on our behalf. We test on ourselves and willing friends and family, and that's the way it should be.

Absolutely, our products are always vegan. They never contain tallow or any other animal fats or animal by-products.

We generally ship within one business day. We ship out of North Florida via USPS Priority or First Class Mail. Most populated areas should receive products within two business days of shipment. To view our Shipping and Returns policy, click here.

All of our packaging is made from 100% recyclable materials, and all of our glass products and packaging components are made of 50% recycled glass that is also 100% recyclable.

Our quest for better, more sustainable packaging solutions is an ongoing process and we are always on the hunt for something better. If you are a green packaging company and would like us to consider your packaging solutions, please visit our contact us page and let's get started!

At this time we offer both full size and smaller 8 mL vials of Opal Aura, Mana, and Azure. We do not offer larger sizes of Rarify, Oxygen, or Jupiter at this time; for these three products, the 8 mL vial is full size.

It's a bit of a paradox: You can have perfectly consistent colors with artificial ingredients, or all-natural ingredients with slight color variation. You just can’t have both. Even so, the great majority of our products will match (or come darn close to) product images.

This will be a long-winded answer, because LAUREL, the soap bar you are referring to, is what started this whole company (which is why we feel obliged to leave this FAQ question up despite how much our line has grown). In the beginning, we set out to create the best bar of soap in the world, and we really do believe we succeeded.

Silver has been in use for thousands of years as a potent antiseptic, is still used for that purpose to this day even in the most advanced hospitals, and new uses are being studied for medicine all the time. Quite simply: silver is one of the most heavily researched, longest used, and potent naturally occurring antiseptics known to mankind.

On top of that, elemental silver is not patentable, is relatively inexpensive to acquire, and causes no known harm to human tissue.

To be clear, the kind of nano-silver we include is called ionic silver. That's a fancy way of saying individual silver atoms containing a specific number of electrons. We obtain the ionic silver via electrolysis with .9999 silver rods submerged in distilled water, and achieve a 20 ppm solution doing so.

Our primary reason for including nano-silver (which is just a fancy term for tiny silver particles measured in the nanometer range) is that it acts as a natural preservative, allowing us to superfat our soaps without worrying about spoilage. It's the unsaponified oils that care for your skin, and leaving large quantities of unsaponified oil normally induces lipid spoilage, or at the very least must be accompanied by various preservatives that we would prefer not touch our bodies. This is the principle reason we're able to offer such an effective, moisturizing bar of soap with neither spoilage nor questionable preservatives.

It is also our opinion that you will benefit from the anti-microbial action of the infused silver. Due to the FDA not having studied it, we cannot claim this as fact. We do, however, have an articles of interest section where we provide sources without comment so that you may access the research for yourself should you feel so inclined. We believe in transparency just as we believe in our products. We want you to do what's best for yourself and your skin.

Please feel free to click the "Message Us" button floating at the lower left corner of your screen. We will respond as quickly as possible.

If that's not convenient, head over to our Contact Us page for other ways to get in touch.

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